August 12, 2020

In the news

Designed with our DMe GTM & Sales team in mind, In the News delivers the latest Adobe news, sales updates, valuable assets, and enablement events. Everything you need to be successful, when you need it and always available.

AUGUST 12, 2020 ISSUE

WHAT'S HAPPENING

Accessing partner content has never been easier.

Partners can now register for an account in minutes.

We are excited to announce a new, simplified contact registration process for partners with existing Adobe Partner Connection (APC) memberships. Your Adobe sellers can now join their organization's membership with a simple lookup and approval process. They get quicker access to sales tools, training, and other valuable resources on Adobe Consumer & Business Connection, the APC partner portal, and the Adobe Channel Training Center.

How does a partner seller register?

From Adobe Consumer & Business Connection:

Click the Register link at the top right corner of any page.
Follow the instructions listed in the "Register for APC credentials" section.

From the APC partner portal:

Click the Register button in the Sign In box on the right side of the page.
Click the Create An Account link under the Sign In header.

Direct partners to the Partner HelpDesk if they have questions.

New asset: Top 10 IT benefits of Creative Cloud for teams

Share this overview with IT and procurement decision-makers to show them how Adobe Creative Cloud for teams can empower everyone in their organization to create, connect, and collaborate from anywhere.

Download Top 10 benefits of Creative Cloud for teams >

Congratulations to our survey winners

The Global Sales Enablement team opened up the lines of communication to you, our DMe Field sellers, and you responded. Thank you for your participation in the recent sales enablement check-in survey.

Keep an eye out for new and improved sales tools based on your feedback. We will continue to provide ways for you to share your thoughts and ideas and grow your customer conversation skills.

The randomly selected participants who provided their name and email address will receive US$100 voucher to the Adobe Store for some fun branded items. Thank you again to all who participated.

Abdulrahym Rahim, Platinum Associates Ltd, EMEA
Karien Bornheim, Foot Print Africa, EMEA
Edson Queiroz Conato, Infosec Cloud, EMEA
Komal Verma, Adobe, APAC
Lisa Showalter PacEast, Americas
Vicky Wyld, Learning Curve, EMEA
Julie Samoylenko, Infosafe, EMEA
Shinichi Miyachi, Adobe, Japan

Reminder: VIP renewal grace period is up to 30 days from the anniversary date

Renewal grace period extensions related to COVID-19 were applicable to VIP members with an anniversary date from March 21, 2020 to May 31, 2020 only. The standard policy for VIP is that the renewal orders are due on the anniversary date, with a grace period of 30 days.

Any special exceptions regarding the renewal grace period for a specific VIP member will be reviewed on a case-by-case basis for extenuating circumstances only. Partners must work with their Adobe Channel Account Manager (CAM) to facilitate requests for special exceptions, and CAMs must work with the Buying Programs Operations team to have special exception requests reviewed. Please ensure that your partners do not contact Order Management directly as they will not be processing any special exception requests without approval from the Buying Programs Operations team.

For more information, read the VIP renewals FAQ.

Extended availability of CCDA for government in CLP

Adobe has made the decision to extend the availability of Creative Cloud Desktop App (CCDA) in the Cumulative Licensing Program (CLP) for the government market segment. These products were marked for deletion on the CLP distributor price list that was published on July 1, 2020. Do not delete these SKUs from your system. The SKUs will still be orderable for new and renewal orders placed during August and September 2020, but the SKUs will not be published on the price list.

FrameMaker Publishing Server & RoboHelp Server SKUs will be available for first order on August 31

The new release of Adobe FrameMaker Publishing Server and Adobe RoboHelp Server will be available for selling from August 31, instead of August 27.

Both the products will be available on the Value Incentive Plan (VIP) for the first time. The new release versions will no longer be available on perpetual buying programs (TLP/CLP).

Reminder: Sales skills video podcasts

Introducing a brand new video podcast series from the Global Sales Enablement team. In this series, hear from experts from around the world giving their Why Adobe, Why Now sales pitches for our most current sales priorities, aligned to our sales skills program.

Check the Sales skills video podcast page regularly on C&B Connection to keep up on all the episodes.

We’d love to hear from you! Submit ideas for future video podcast topics.

Reminder: Find events faster with the new calendar on C&B Connection

Now you can search for upcoming and past events on Consumer & Business Connection by date, region, event type, and keyword with easy-to-use filters. Select Upcoming to register for future events. Select Past to download assets from recent events or watch session recordings. Choose specific event types to focus on, such as eSeminars or enablement labs. And enter any text to search by keyword. Don't forget to sign in to see all the events you are eligible for.

Get started >

Reminder: Help partners get access to valuable CBC content

If your partners are experiencing difficulty logging into C&B Connection, we’d like to help. Have them contact their local Adobe Partner Connection helpdesk who are ready to assist.

North America help desk | EMEA help desk | APAC help desk | LATAM help desk

SALES TOOL SPOTLIGHT

Adobe Sign sales guide

This guide provides the information you need throughout the sales cycle to successfully recommend Adobe Sign and its features to a variety of customers. It includes industry- and department-specific information to help you understand what different types of customers need and how Adobe Sign can benefit them.

The Adobe Sign sales guide is available for these languages:

Adobe Acrobat DC sales guide

Get the information you need to successfully introduce Acrobat DC and its features to customers—whether they are purchasing as individuals, from IT, or for a specific vertical industry. We have also provided resources to guide you through the entire sales cycle, including target customers, discovery questions, recommendation tools, and objection handling.

The Acrobat DC sales guide is available in the following languages:

Adobe Stock sales guide

Adobe Stock provides designers and businesses with access to millions of high-quality, royalty-free creative assets—built right into their favorite Creative Cloud apps. This sales guide is loaded with information to help your discussions with business customers during any stage of the Adobe Stock sales cycle.

The Adobe Stock sales guide is available in the following languages:

RECENT EVENTS

Acrobat DC (new Box integration) and Adobe Sign updates and roadmap

Join us to get an overview of the new Box integration for Acrobat DC and some Adobe Sign updates, including changes in Admin Console, September price list changes for add-ons, and a roadmap for VIP changes.

Watch the session >

Download the deck >

Adobe Sign Workday integrations

Join us to get an overview of Adobe Sign integrations for Workday. Learn the value of Workday integration for prospective Adobe Sign customers. And get a click-through demo of the offer letter and onboarding experiences.

Watch the NA | EMEA | LATAM session >

Watch the APAC session >

Download the deck >

Engaging educators—Design & technology with Adobe Dimension

Learn how you can leverage new Adobe Product Power in Half an Hour free resources to easily show educators how they can use Adobe products to engage learners and enhance learning outcomes. And get a demonstration of the Design & Technology with Adobe Dimension activity.

Watch the session >

Download the deck >

Adobe Sign sales guide enablement

Join us to learn about a new sales tool for Adobe Sign. Get a tour of the Adobe Sign sales guide, and learn how this guide can provide answers necessary when selling Adobe Sign.

Watch the NA | EMEA | LATAM session >

Watch the APAC | Japan session >

Adobe Stock Audio, premium partners, and new search capabilities

Join us to get an update on key Adobe Stock launches. Learn about Adobe Stock’s newest asset type: Stock Audio, hear about our premium partnerships, and see a brief demo of the Object Arrangement filter, powered by Adobe Sensei.

Watch the session >

Download the deck >

Adobe Sign refresher

Join us to get a refresher on some key Adobe Sign details. Learn the steps for migration accounts, the appropriate materials to use for resolution of entitlement conflict (duplicate Adobe Sign accounts), and the onboarding process for Adobe Sign.

Watch the NA | EMEA | LATAM session >

Watch the APAC | Japan session >

Download the deck >