Help at your fingertips.
Chat (English only)
Live chat agents can assist you with the following issues:
- Using the Licensing Web Site (LWS)
- Accessing your account
- Resetting your password
- Activating or unlocking your software
- Serial number issues
- Order status
For other inquiries, use one of our other contact methods.
- APAC: apacresellers@adobe.com
- EMEA: euroresl@adobe.com
- NA: naresellers@adobe.com
- LATAM: latamresellers@adobe.com
Phone
Contact us Monday through Friday during the following hours:
North America
(English)
6am–5pm PST
866-847-9853 (toll free)
408-916-9610
APAC
(English)
8am-5pm local coverage
Australia 1 800615210
New Zealand 800521499
India 0008004401752
Indonesia 001803447405
Philippines 180014410441
Thailand 18004418847
Malaysia 1-300-80-0028
Singapore 8004481641
China NETCOM: 10800 744 0440 / TELECOM: 10800 440 0423
HK (Toll) 30714923
TW 0800666537
Korea 080-951-0880
Rest of APAC +65 66221458
Europe
(English, French, Italian, German, Spanish)
8am–5pm local coverage
(All countries in EMEA)
+44 (0)20 7365 0734
UK toll-free number
0800 783 6954
France toll-free number
0805 540 199
Germany toll-free number
0800 664 7893
Latin America
(Spanish & Portuguese)
8am–5pm local coverage
Dial the local phone number, and press 9 after the welcome announcement.
Argentina 0-800-444-0290
Brazil 0800 8921704
Caribbean +1-206-675-6100
Chile 800392641
Colombia 01-800-5-1-80102
Costa Rica 0-800-011-0910
Mexico 528000834964
Peru 0-800-77989
All countries 1-408-916-9610