In the news
Designed with our DMe GTM & Sales team in mind, In the News delivers the latest Adobe news, sales updates, valuable assets, and enablement events. Everything you need to be successful, when you need it and always available.
JUNE 9, 2020 ISSUE
WHAT'S HAPPENING
Release: 1TB storage upgrade for Creative Cloud for teams and Creative Cloud for enterprise customers
Adobe is adding more value to Creative Cloud for teams (direct and VIP) and Creative Cloud for enterprise (VIP and ETLA). All existing and new CC for teams and CC for enterprise VIP paid customers (excluding education) have now received a free-of-charge upgrade in storage to 1TB per license from the previous 100GB.
Now your customers can organize and share even more in Creative Cloud Libraries and cloud documents.
Can I communicate this 1TB change to commercial and government customer?
Yes. You are free to add 1TB related information to your commercial and government customer communications, but please exclude your education accounts.
Why is Adobe offering this upgrade free of charge?
The coming introduction of new collaboration capabilities such as versioning and mobile apps will drive up storage usage. Adobe wants to prioritize usage and ensure that storage capacities do not create an adoption roadblock.
Which Creative Cloud plans and products will receive storage upgrade?
This cloud storage upgrade applies to Creative Cloud for teams and enterprise plans for commercial and government customers.
The upgrade does not apply to:
- InCopy, Acrobat, and Lightroom single app plans
- Creative Cloud for individuals and education plans
- China plans and other plans that have storage set to 0GB
Visit the HelpX page for further information.
New! Adobe Sign sales guide
The Adobe Sign sales guide is designed to help you have successful conversations with customers and prospects about Adobe Sign in the Value Incentive Plan (VIP). The guide leads you through each step of the sales process—from engagement and discovery to recommendations and growth/renewal—to help you provide an exceptional customer experience and achieve the best sales results.
What’s in the sales guide
The sales guide includes resources to help you construct a persuasive sales pitch, including:
- Discovery resources to help you explore a customer or prospect’s e-signature needs, their goals, and any challenges they might be facing
- Information about the Adobe Sign in VIP offerings, including specific questions to ask and a comparison guide to help you recommend the solution that best meets your customer’s needs
- Industry- and department-specific information—including healthcare/life sciences, financial services, education, government, HR, sales, legal, and more—to give you better insight into each customer’s unique requirements
- Competitive information
- Talking points by industry/department
How to access the sales guide
The Adobe Sign sales guide is currently available on Adobe Consumer & Business Connection (CBC) in English. Localized versions will be available in the coming weeks. Note: You must sign in with your Adobe employee credentials to access the sales guide.
- For direct access, visit the Adobe Sign sales guide directly.
- Or you can access it from the C&B Connection site navigation by clicking Sales Guides > Adobe Sign Sales Guide > Overview.
Three new deal deconstructions and five new sales wins launch on The Academy
Want to know what your colleagues are working on globally or want to pick up best practices? Head over to the Academy to check out three brand new deal deconstructions and five sales wins from across the globe. From an animation studio in Russia being equipped with Creative Cloud to the largest offshore law firm making the most of Adobe Sign through a global pandemic, there are lots of sales successes to learn from.
If you have a deal that you’d like to showcase on The Academy, contact the Global Sales Enablement Team, and we’ll reward you with US$100 Amazon voucher for any story that makes it to publication.
Reminder: It's easier to sign into Consumer & Business Connection
We heard your feedback and have made enhancements to improve the login experience for our internal Adobe teams when accessing C&B Connection's valuable content. Simply select the “My@adobe.com account” to gain quick access to everything you need.
Reminder: Help partners get access to valuable CBC content
If your partners are experiencing difficulty logging into C&B Connection, we’d like to help. Have them contact their local Adobe Partner Connection helpdesk who are ready to assist.
North America help desk | EMEA help desk | APAC help desk | LATAM help desk
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SALES TOOL SPOTLIGHT
Education value conversation guides
These guides are focused on helping sellers ensure that education customers are getting the maximum value from their Adobe technology investments. One guide is for customers in IT, procurement, or a related purchasing function in K–12 schools or districts in the U.S. or in higher education institutions in the U.S. And the other guide is curriculum-focused and educational technology-focused customers (outside of IT) in K–12 schools or districts in the U.S.
Download the value guide for K–12 & HED (IT focus) >
Download the value guide for K–12 (non-IT focus) >
Security value conversation guide
Help customers understand the security features of Adobe products and answer any questions around Creative Cloud and Document Cloud security, compliance, and business continuity.
Work from home value conversation guide
The Work from Home Value Conversation Guide has been developed to enable sellers to lead with a support and guidance perspective, helping customers get the most from their current Adobe solutions and products to maintain business continuity.
Third-party integrations guide
The Integrations Guide has been developed to enable sellers to support customers with understanding how they can maximize the value of their existing Adobe investments by integrating their Adobe products and services with current third-party technology.
Sales voice & tone guide
The Sales Voice & Tone Guide has been developed to provide sales teams with clear guidance on the tone and voice they should be using when interacting with customers worldwide, especially those impacted by the evolving global situation caused by the COVID-19 pandemic.
UPCOMING EVENTS
Adobe Stock Audio, premium partners, and new search capabilities
Join us to get an update on key Adobe Stock launches. Learn about Adobe Stock’s newest asset type: Stock Audio, hear about our premium partnerships, and see a brief demo of the Object Arrangement filter, powered by Adobe Sensei.
Session 1
June 11—NA | EMEA | LATAM time zones
Register >
Session 2
June 12—APAC time zones
Register >
RECENT EVENTS
Adobe Sign refresher
Join us to get a refresher on some key Adobe Sign details. Learn the steps for migration accounts, the appropriate materials to use for resolution of entitlement conflict (duplicate Adobe Sign accounts), and the onboarding process for Adobe Sign.
Watch the NA | EMEA | LATAM session >
Watch the APAC | Japan session >
Adobe Sign Microsoft integrations
Join us to get an overview of Adobe Sign integrations for Microsoft products, including Outlook, Word, Teams, SharePoint, Dynamics, and Power Apps.
Watch the NA | EMEA | LATAM session >
Adobe Acrobat 2020 release
Join this session to learn about the Acrobat 2020 offering, including positioning, target audience, and the offer.
Watch the NA | EMEA | LATAM session >
Buying Programs updates for Q2 2020
Join this session to learn about recent changes to Adobe’s Value Incentive Plan terms and conditions and the new VIP program guide.
Watch the NA | EMEA | LATAM session >
Watch the APAC | Japan session >
Competitive deep dive: Adobe Sign vs. DocuSign
Come learn about how to position Adobe Sign relative to major competitor, DocuSign.
Watch the NA | EMEA | LATAM session >
Watch the APAC | Japan session >
Help your customers get the most from their Acrobat DC Subscriptions while managing a remote workforce
We will cover options available to help your customers get the most from their Acrobat DC subscriptions while managing a remote workforce. Learn how your customers can leverage Acrobat DC desktop, web or mobile apps to get more from their Acrobat DC subscription. Learn what resources are available for customers who need to virtualize Acrobat DC. And learn how your customers can leverage their Microsoft and Google investments while using Acrobat DC.
MORE GOOD STUFF
The Academy
Your one-stop place to get training and sales assets for everything from new hire onboarding to on-the-job learning.
Calendar of events
Find out about upcoming events or check out resources and summaries of recent events. It's easy to browse by date or keyword.
NEWSLETTER ARCHIVE