Win back email    

Subject line: Re-activate your VIP subscription 

Email body:

Dear [customer name]:

Your Adobe [insert product name] licenses on your VIP membership [insert VIP membership ID] expired on [insert date].

To re-establish access to your Adobe products, you must re-activate your subscription by placing a new order.

Did you know that there are some options to get better price benefits with VIP? By purchasing 10 or more licenses, you qualify for VIP Select, which offers discounts on all purchases made throughout your membership term. And making a 3-year commitment will save you even more. 

I’ve attached a quote based on both 1-year and 3-year commitment options, if you wish to reactivate your licenses.

Please feel free to contact me at if you have any questions or need additional support to re-activate your subscription.

Best wishes,

[insert name]