News Archive
February 22, 2024
Updated Adobe Acrobat Sign Solutions VIP & VIP MP SKU descriptions
In support of the Adobe Acrobat Sign Solutions changes scheduled for release on March 12, 2024
Read More >November 13, 2023
Notice: Creative Cloud for enterprise non–Pro Edition renewal SKU clarification
Please note that in select regions, the Creative Cloud for enterprise non–Pro Edition renewal SKUS were inadvertently moved back to the published price lists on the November 2023 price list.
Read More >November 13, 2023
VIP Marketplace education and government release date now January 18, 2024
To ensure the best experience for partners and customers, the release of VIP Marketplace capabilities for the education and government market segments has been rescheduled to January 18, 2024 to accommodate further testing.
Read More >November 13, 2023
Reminder on 3-year commit discounts in VIP Marketplace
The minimum commitment must auto-renew in VIP Marketplace in order to obtain the 3-year commit discount.
Read More >October 19, 2023
Announcing Adobe Photoshop Elements 2024 & Premiere Elements 2024
Go from quick tweaks to total transformations. AI, automation, and a refreshed editing experience make photo and video editing easy.
Read More >October 12, 2023
New release of partner operational enablement assets
Do you spend valuable time looking for information and support for Adobe operational processes? If so, we have good news. New Adobe partner operational enablement assets are now available. Just visit the Partner Operational Enablement page on Consumer & Business Connection (under The Academy > Grow) to find answers to your questions.
Read More >October 10, 2023
The future of creativity. Powered by Adobe.
Welcome to a new era of creativity with generative AI features now built into Creative Cloud apps. Quickly create high-quality, on-brand content at scale with Adobe Firefly, our generative AI engine now available in Photoshop, Illustrator, and Adobe Express.
Read More >August 17, 2023
Adobe Field Connection—Back and better than ever!
Remember me? Adobe Field Connection is an easy-to-use, engaging mobile app that quickly connects you to the latest Adobe sales news, product resources, and events so you can stay informed, support your customer conversations, and close deals.
Read More >July 27, 2023
Planned system update beginning after close of business on July 28, 2023
As part of a planned Adobe system update, SAP will be placed in read-only mode beginning after close of business on Friday July 28, 2023 PT. All system maintenance is planned to be completed over the weekend while all regions are generally offline, and full system access is planned to be restored by early Monday morning for the start of the business week.
Read More >July 13, 2023
Announcing extended terms in VIP Marketplace
With the latest release on June 29, VIP Marketplace now has parity with the Value Incentive Plan (VIP) for the commercial segment.
Read More >June 08, 2023
Acrobat Pro VIP customers with an anniversary date after July 1 are eligible for the old price if they order by July 1
The price of Acrobat Pro is set to increase for existing commercial VIP customers on July 1, 2023.
Read More >June 08, 2023
Confirm Reseller Console purchase authorization duration discrepancies in LWS
When a purchase authorization (PA) is created on a monthly pro-ration date (for example, the PA is created on June 15 and the VIP anniversary date is September 15), the Reseller Console sometimes displays an incorrect PA duration of one month less than the actual duration.
Read More >May 04, 2023
New! Acrobat for business sales conversation guide
The latest Acrobat for business sales conversation guide is now available.
Read More >April 20, 2023
Renewal Decision Engine tip sheet for VIP account managers
The Renewal Summary is an Adobe utility provided in the Reseller Console to help account managers plan for their VIP customers’ upcoming license renewals. The Renewal Summary is powered by an Adobe internal tool called the Renewal Decision Engine (RDE).
Read More >April 01, 2023
Aadhaar first order date is April 3.
Effective April 3, 2023, Aadhaar authentication, an Acrobat Sign add-on product, will be available in VIP for Acrobat Sign for business and Acrobat Sign for enterprise customers. As a consumable (purchased through quantity of transactions), this add-on product will follow the same ordering, expiration, and usage rules as knowledge-based authentication and phone authentication add-ons.
Read More >February 28, 2023
Updated information: Adobe system updates
As our business continues to grow, Adobe is in the process of making various technology updates intended to better support customers and partners long term. We apologize for any unintended experience or system issues that may have occurred during this time.
Read More >February 09, 2023
Now available: Updated Adobe Acrobat sales guide
The Acrobat sales guide is your comprehensive resource for mastering each step of the sales process—from preparation and discovery to recommendation, close, and renewal.
Read More >February 02, 2023
Additional Adobe Acrobat Sign transaction types now displayed in the Reseller Console
Starting February 8, 2023, Adobe Acrobat Sign knowledge-based authentication and phone authentication transactions (business and enterprise) will be displayed in the Reseller Console under License Details.
Read More >February 02, 2023
Date of birth collection
Adobe may prompt users to provide their date of birth when accessing Adobe products and services.
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