News Archive

 

Updated Adobe Acrobat Sign Solutions VIP & VIP MP SKU descriptions

February 22, 2024

Updated Adobe Acrobat Sign Solutions VIP & VIP MP SKU descriptions

In support of the Adobe Acrobat Sign Solutions changes scheduled for release on March 12, 2024

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Notice: Creative Cloud for enterprise non–Pro Edition renewal SKU clarification

November 13, 2023

Notice: Creative Cloud for enterprise non–Pro Edition renewal SKU clarification

Please note that in select regions, the Creative Cloud for enterprise non–Pro Edition renewal SKUS were inadvertently moved back to the published price lists on the November 2023 price list.

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VIP Marketplace education and government release date now January 18, 2024

November 13, 2023

VIP Marketplace education and government release date now January 18, 2024

To ensure the best experience for partners and customers, the release of VIP Marketplace capabilities for the education and government market segments has been rescheduled to January 18, 2024 to accommodate further testing.

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Reminder on 3-year commit discounts in VIP Marketplace

November 13, 2023

Reminder on 3-year commit discounts in VIP Marketplace

The minimum commitment must auto-renew in VIP Marketplace in order to obtain the 3-year commit discount.

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Announcing Adobe Photoshop Elements 2024 & Premiere Elements 2024

October 19, 2023

Announcing Adobe Photoshop Elements 2024 & Premiere Elements 2024

Go from quick tweaks to total transformations. AI, automation, and a refreshed editing experience make photo and video editing easy.

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New release of partner operational enablement assets

October 12, 2023

New release of partner operational enablement assets

Do you spend valuable time looking for information and support for Adobe operational processes? If so, we have good news. New Adobe partner operational enablement assets are now available. Just visit the Partner Operational Enablement page on Consumer & Business Connection (under The Academy > Grow) to find answers to your questions.

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The future of creativity. Powered by Adobe.

October 10, 2023

The future of creativity. Powered by Adobe.

Welcome to a new era of creativity with generative AI features now built into Creative Cloud apps. Quickly create high-quality, on-brand content at scale with Adobe Firefly, our generative AI engine now available in Photoshop, Illustrator, and Adobe Express.

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Adobe Field Connection—Back and better than ever!

August 17, 2023

Adobe Field Connection—Back and better than ever!

Remember me? Adobe Field Connection is an easy-to-use, engaging mobile app that quickly connects you to the latest Adobe sales news, product resources, and events so you can stay informed, support your customer conversations, and close deals.

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Planned system update beginning after close of business on July 28, 2023

July 27, 2023

Planned system update beginning after close of business on July 28, 2023

As part of a planned Adobe system update, SAP will be placed in read-only mode beginning after close of business on Friday July 28, 2023 PT. All system maintenance is planned to be completed over the weekend while all regions are generally offline, and full system access is planned to be restored by early Monday morning for the start of the business week.

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Announcing extended terms in VIP Marketplace

July 13, 2023

Announcing extended terms in VIP Marketplace

With the latest release on June 29, VIP Marketplace now has parity with the Value Incentive Plan (VIP) for the commercial segment.

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Get more from your playbook.

June 15, 2023

Get more from your playbook.

Pitch practice anyone?

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Acrobat Pro VIP customers with an anniversary date after July 1 are eligible for the old price if they order by July 1

June 08, 2023

Acrobat Pro VIP customers with an anniversary date after July 1 are eligible for the old price if they order by July 1

The price of Acrobat Pro is set to increase for existing commercial VIP customers on July 1, 2023. 

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Confirm Reseller Console purchase authorization duration discrepancies in LWS

June 08, 2023

Confirm Reseller Console purchase authorization duration discrepancies in LWS

When a purchase authorization (PA) is created on a monthly pro-ration date (for example, the PA is created on June 15 and the VIP anniversary date is September 15), the Reseller Console sometimes displays an incorrect PA duration of one month less than the actual duration.

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New! Acrobat for business sales conversation guide

May 04, 2023

New! Acrobat for business sales conversation guide

The latest Acrobat for business sales conversation guide is now available.

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Renewal Decision Engine tip sheet for VIP account managers

April 20, 2023

Renewal Decision Engine tip sheet for VIP account managers

The Renewal Summary is an Adobe utility provided in the Reseller Console to help account managers plan for their VIP customers’ upcoming license renewals. The Renewal Summary is powered by an Adobe internal tool called the Renewal Decision Engine (RDE).

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Aadhaar first order date is April 3.

April 01, 2023

Aadhaar first order date is April 3.

Effective April 3, 2023, Aadhaar authentication, an Acrobat Sign add-on product, will be available in VIP for Acrobat Sign for business and Acrobat Sign for enterprise customers. As a consumable (purchased through quantity of transactions), this add-on product will follow the same ordering, expiration, and usage rules as knowledge-based authentication and phone authentication add-ons.

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Updated information: Adobe system updates

February 28, 2023

Updated information: Adobe system updates

As our business continues to grow, Adobe is in the process of making various technology updates intended to better support customers and partners long term. We apologize for any unintended experience or system issues that may have occurred during this time.

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Now available: Updated Adobe Acrobat sales guide

February 09, 2023

Now available: Updated Adobe Acrobat sales guide

The Acrobat sales guide is your comprehensive resource for mastering each step of the sales process—from preparation and discovery to recommendation, close, and renewal.

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Additional Adobe Acrobat Sign transaction types now displayed in the Reseller Console

February 02, 2023

Additional Adobe Acrobat Sign transaction types now displayed in the Reseller Console

Starting February 8, 2023, Adobe Acrobat Sign knowledge-based authentication and phone authentication transactions (business and enterprise) will be displayed in the Reseller Console under License Details.

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Date of birth collection

February 02, 2023

Date of birth collection

Adobe may prompt users to provide their date of birth when accessing Adobe products and services.

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