Welcome email
Subject line: Welcome to your Adobe VIP subscription. Here is some help to get started.
Email body:
Dear [customer name]:
Thank you again for your recent purchase. We appreciate your business, and it’s our priority to ensure you have every success deploying and using the world’s best creative software.
As your primary point of contact, my role is to help you explore the benefits of Creative Cloud and/or Acrobat DC and to help you deploy your seats. Please feel free to contact me at any time with questions or concerns.
As you begin, here are some essential resources that will help you get started with deployment:
- The place to start, everything you need to know for team licenses or enterprise licenses
- Troubleshoot Creative Cloud download and install issues
- Learn about how to manage your VIP membership
- Understanding how to use the Creative Cloud Packager
Don’t forget to take advantage of the Expert Services, which come with your membership. Expert Support is a great way to get any help you might need with your deployment and more. You can access Expert Services through the Support page on the Admin Console.
If you have any questions, please let me know.
Best wishes,
[insert name]