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APRIL 28, 2022 ISSUE
WHAT'S HAPPENING
Reminder: Creative Cloud Price changes coming May 3
Adobe is increasing prices for Creative Cloud for teams and enterprise this Wednesday, April 27 for direct customers. Price increase will take effect next Tuesday, May 3 for Value Incentive Plan (VIP) customers.
These are the countries INCLUDED in the price increase:
Price change details
- Creative Cloud for teams and enterprise Single Apps, All Apps, and Pro Edition will increase in price 4–7%.
- Existing members will see these changes reflected on select plans at their next renewal or billing date on or after April 27, 2022.
Important note regarding Creative Cloud price changes: Complete sales agreements by May 2
The new Creative Cloud SKUs take effect for Value Incentive Plan (VIP) members on May 3. To avoid a negative experience for VIP members who purchase directly from Adobe, any sales agreements created in the Adobe Ordering Portal prior to the price increase should be manually adjusted to expire on May 2. Any sales agreements that are currently active need to be completed before the price change takes effect. Current pricing is available until May 2. Orders must be processed by that date to receive today’s price.
Note: VIP members who have accepted a three-year commitment prior to May 3 will continue with the current pricing until the end of their three-year commitment period.
Next steps
- Learn more about the price increase and countries in scope on Adobe Support.
- Familiarize yourself with the price changes by watching the webinar for partners.
- Be ready to talk with your customers and start quoting the new prices. Recommended copy and assets for communicating with customers about the price change are available for the affected regions on the Creative Cloud assets page.
Unpublished high-volume price lists now include Sign transactions
Please note that beginning with the June 2022 price lists, the distributor and platinum reseller/ALC unpublished high-volume price lists for VIP levels 18–23 will also include Sign tiers TA–TG SKUs. Customers who qualify for Levels 18–23 and also require Sign transactions will use the tier TA–TG SKUs based on the volume of Sign transactions needed. The addition of the Sign tiers TA–TG SKUs to the unpublished high-volume price lists for VIP levels 18–23 will facilitate the appropriate recommendation in the renewal summary view for each VIP member.
Reminder: Adobe Presenter discontinued effective June 1, 2022
Adobe Presenter is being discontinued through all Adobe buying programs: Cumulative Licensing Program (CLP), Transactional Licensing Program (TLP), Value Incentive Plan (VIP), Enterprise Term License Agreement (ETLA), and direct sales. The last order date for both initial purchase SKUs and renewal SKUs will be May 1, 2022. After June 1, 2022, there will be no further updates to Adobe Presenter, including addition of new features, bug fixes, OS upgrades, and security-related patches.
Reminder: Launched! New Frame.io offer for Creative Cloud for teams subscribers
As many of you know, Adobe acquired Frame.io last year. As an introductory offer, starting April 12 all Creative Cloud accounts will be able to access a new Frame.io entitlement as added value. Admins have started to be notified via email of this new value in their Creative Cloud entitlements. This is intended to deliver value to Creative Cloud members as soon as possible.
Watch this video to learn more:
Frame.io for Creative Cloud
Eligible Creative Cloud for teams members will receive an automatic free entitlement to Frame.io that provides edit access to shared projects (up to two collaborative users and five concurrent projects), 100GB of active storage, an unlimited number of reviewers, and the ability to use Camera to Cloud (C2C). Admins have started to be notified via email of this new value in their Creative Cloud entitlements.
Frame.io team trial
When Frame.io for Creative Cloud is activated, users will automatically upgrade to the Frame.io Team trial. After the 30-day trial, users will have the option to automatically stay on the Frame.io free entitlement or convert to the paid Team plan. At the end of the 30-day trial users will be prompted to pay to keep the benefits of the upgraded plan.
Creative Cloud for enterprise
Eligible Creative Cloud for enterprise members will have access to the new tier of service, subject to approval by their IT admin.
Resources
- Enablement deck (sign-in required)
- FAQ (sign-in required)
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