WHAT'S HAPPENING

Announcing: Enhanced new hire experience

Introducing the enhanced new hire learning journey, designed exclusively to build a community of new sellers who thrive in a culture of learning and to help them develop the necessary skills, knowledge, and behavior to contribute effectively to organizational goals. 

What is it?

The enhanced new hire sales enablement journey is a 10-day foundational role-tailored learning path for midmarket and CSMB sellers globally. These 15 role-tailored learning journeys for internal and channel sellers focus on non-negotiable skills and prioritize high-impact virtual activities to make our new seller community job-ready.

Highlight: You can now enroll your new sellers to the new hire learning paths on Consumer and Business Connection (CBC) with the help of your regional Global Sales Enablement (GSE) trainer and get bi-weekly reports on their progress and completion. 

How does it work?

Action for first-line manager: In order to take advantage of this amazing new hire sales onboarding program, the first-line managers or CAMs need to inform their regional GSE team of any new hires as soon as their starting date is confirmed. 

The GSE team will enroll the new sellers in the learning journey designed to support their role and send them a welcome email with the link to the learning path to get started. 

The GSE regional trainer will also invite the new hires for the live sessions and introduce them to the new hire pitch activity using the sales playbooks. 

The first-line manager will be kept up-to-date about the new hire's progress through the new hire dashboard and bi-weekly reports.

What are the benefits for learners?

The enhanced new hire learning journey provides our new sellers with an integrated learning experience supported by a simple process and streamlined technology.  The journey is engagement-driven, providing support at key junctures during the sales onboarding process. This makes our new sellers feel more connected to our sales ecosystem, resulting in higher retention and lower time to ramp.

What are the benefits for managers?

Our sales managers no longer have to worry about providing foundational training to new salespeople and following up with them for the completion of enablement tasks. They now have the ease of onboarding their new hires through a 10-day foundational role-tailored learning path and can track their progress using the new hire dashboard or the bi-weekly report shared with them.  

A study by the Association for Talent Development found that organizations with a good onboarding process improve new hire retention by 82% and productivity by over 70%.

For questions about the onboarding program, please contact your regional Global Sales Enablement lead. If you don't know who your regional GSE lead is, email cbgse@adobe.com.

Reminder: Hands-on sessions' recordings are now available

Throughout Q1, we offered a series of hands-on sessions so you could learn the basics of Adobe products and solutions and feel more confident talking to customers about all that Adobe has to offer. The sessions included Acrobat, Creative Cloud & Adobe Stock, Adobe Express and Substance 3D.

Now you can watch the recordings, in case you didn't have time to attend any of the sessions, or if you want to review and remember what was shared.

While we prepare the continuation of this series, take the time to watch the first set of sessions, which are available in English, Brazilian Portuguese, and Spanish. You can access them by clicking The Academy > Training Resources > Hands-on Product Sessions from the main menu on Consumer & Business Connection or by clicking one of the following links:

Hands-on product sessions for employees > (for Adobe employees and contractors only; sign-in required)
Also available in: LATAM Spanish | Brazilian Portuguese

Hands-on product sessions for vendors > (for Adobe call centers and other vendor workers; sign-in required)
Also available in: LATAM Spanish | Brazilian Portuguese

Reminder: Aadhaar first order date is April 3.

Effective April 3, 2023, Aadhaar authentication, an Acrobat Sign add-on product, will be available in VIP for Acrobat Sign for business and Acrobat Sign for enterprise customers. As a consumable (purchased through quantity of transactions), this add-on product will follow the same ordering, expiration, and usage rules as knowledge-based authentication and phone authentication add-ons.

Aadhaar is an identity management system used only by the government of India; however, the Acrobat Sign Solutions Aadhaar authentication add-on is available worldwide (wherever Acrobat Sign for business and Acrobat Sign for enterprise are available) on all VIP price lists, except North America government. The Aadhaar authentication add-on is not available in VIP Marketplace at this time. 

Reminder: Acrobat Standard is now available for Mac.

Adobe Acrobat Standard for teams and enterprise subscription customers is now available for macOS. The price has not changed and there is not a new SKU, however, the description has been updated in the April price list. The first order date is April 10, 2023.

For more information, see the February 2023 enablement session.

TRENDING SALES TOOLS

Check out the top five downloads this week:  

Upcoming events

eSEMINARS

Creative Cloud and Document Cloud monthly enablement eSeminar—April 2023 
Meet your sales enablement trainer to get a walkthrough of all the sales tools and the training available to you as a part of your onboarding and continuous enablement at Adobe.

North America | EMEA | LATAM > (sign-in required)

PLAYBOOKS AND SALES GUIDES

Creative Cloud sales playbook overview

Join us to learn how the Creative Cloud sales playbook enables you to engage in business value–aligned conversations and helps enhance the client experience by converting strategic brand messaging to sales tactics, questions, conversation paths, and visuals.

APAC > (sign-in required)
 

SALES SKILLS

Overcoming objections

Join us to learn what causes objections and how to predict and prepare to respond to them. This module is intended for anybody whose role requires them to sell Adobe products against competitive options. 

APAC > (sign-in required)

Good stuff

Acrobat sales guide

Build value for your customers with Adobe Acrobat. This guide leads you through each step of the sales process while helping you provide the best customer experience and achieve the best sales results.
 

Calendar of events

Find out about upcoming events or check out resources and summaries of recent events. It's easy to browse by date or keyword.

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