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Delivering the latest enablement news, information, and tools you need, when you need it.
OCTOBER 21, 2020 ISSUE
WHAT'S HAPPENING
New release of Creative Cloud announced at Adobe MAX 2020
The latest release of Creative Cloud for teams is here, and it’s packed with new apps and features designed to fuel your team’s creativity and help everyone work more efficiently across devices.
New Creative Cloud assets
Get the latest Creative Cloud assets, including channel copy, customer collateral, and a new email template to help you market and sell Creative Cloud for business.
Download the new Creative Cloud assets today >
MAX 2020 briefing
Get the rundown on what was announced at MAX and see what's new in Creative Cloud.
Watch the MAX briefing eSeminar >
Download the MAX Briefing deck >
Learn more
Get an in-depth list of the highlights from the Creative Cloud launch, including new app features.
Reminder: Localized versions of the updated Adobe Acrobat DC & Microsoft 365 campaign kit now available
IT managers want to keep teams connected, productive, and secure, whether they’re in the office or working remotely. By adding timesaving PDF tools to Microsoft 365 with Adobe Acrobat DC, customers can maximize their Microsoft investment and boost productivity across their organization.
The Adobe Acrobat DC and Microsoft 365 campaign kit was designed to help you show Microsoft 365 customers, as well as Acrobat perpetual customers considering investing in Microsoft 365, how they can benefit from an Acrobat DC subscription. Inside this kit, you will find:
- Marketing assets—Get channel copy, an email template, web banners, and suggested social media content—as well as a video that shows the value of adding Acrobat DC to Microsoft 365—to help in your marketing efforts.
- Conversation guide—Use this guide to facilitate productive conversations with IT customers about the business value of adding Acrobat DC to their Microsoft 365 workflows. This guide includes target customers, account planning and discovery, benefits, and objection handling.
- Comparison chart—Share a detailed Acrobat DC comparison chart with your customers that compares Acrobat DC to previous versions and shows the differences between Acrobat Pro and Acrobat Standard.
- Setup help—Get step-by-step guides and checklists to help you migrate from serialized licensing to named user licensing in VIP for both teams and enterprise.
Download the kit for: English | Brazilian Portuguese | Chinese Traditional | Dutch | Finnish | French | German | Japanese | Korean | Italian | Spanish | Swedish | Turkish |
Reminder: Reinventing the Admin Console
In the past, the Admin Console has taken a one-size-fits-all approach and does little to guide admins to the right path for their situation, resulting in an experience that is far from optimal for any given user. The impact of our current Admin Console approach is most evident when we look at SMB cancellations and business support call volume:
- Provisioning and administration-related tasks contribute to 37% of overall call volume across SMB and enterprise.
- Unassigned licenses are a top driver of CC for teams churn.
The goal of the Admin Reinvent project is to provide personalized experiences for admins of all segments, promote value discovery, and minimize the friction of the setup and use phases, thereby reducing time-to-value for end users and getting us on par with the competition. Users can enjoy an easier onboarding process, more intuitive license management, and a personalized dashboard with important account information, including:
- Clearer onboarding—Admins receive contextual, guided tutorials, and clear indication of progress to complete setup of their team and learn how to effectively use the Admin Console.
- Easier license management—Admins can easily manage licenses with intuitive workflows for their specific needs such as the ability to quickly assign 10 users and easily bulk upload and use CSV options. Ensure that all team members accept their license by receiving notifications when invites are undeliverable or accepted.
- More personalization—Upon login, view a dashboard with helpful information such as useful feature recommendations, account setup optimization, and help functionality. Easily share feedback to help improve experience.
This is a multiphase launch, which started in 2020 and is expected to conclude in Q1 2021. The GTM plan will include updated onboarding communications, helpX content updates, new sales collateral, and updates to the Adobe.com deploy and manage page.
Please contact dchalla@adobe.com with any questions.
Reminder: 50% deal registration payout on Adobe Sign for eligible resellers
From August 29–November 27, 2020, we are pleased to offer an additional 20% deal registration payout on qualifying Adobe Sign VIP deals, for a total of 50% deal registration on qualifying opportunities. The minimum threshold is 10 licenses (hosted subscriptions) or 1,500 transactions (consumables). Deal registration availability is limited by reseller level and varies by region. Resellers can contact their authorized distributor for details.
Become an Adobe Sign expert
Ensure your sales teams are well equipped to take advantage of this amazing opportunity. Learn all about Adobe Sign on C&B Connection:
- Adobe Sign overview—Learn the value propositions of Adobe Sign.
- Adobe Sign top features—See a list of the top features of Adobe Sign.
- Adobe Sign assets—Download customer resources, marketing assets, sales tools, and integration information to help you in your sales efforts. (Partner sign-in required to download some assets.)
- Adobe Sign sales training—Watch archived eSeminars, Enablement Labs, and technical sessions to get up to speed on selling Adobe Sign. (Partner sign-in required.)
Adobe Sign training course
This training provides an introduction to Adobe Sign. Get an overview of customer challenges with paper processes, and learn how Adobe Sign solves them. Then see a demo of the Adobe Sign user experience. (Partner sign-in required.)
Adobe Sign in VIP deep dive course
This course covers Adobe Sign in VIP product training, sales training, specifics of selling Sign in the VIP buying program, Adobe Sign security, compliance features, post-sales process, and launch details. (Partner sign-in required.)
Take Adobe Sign Deep Dive training >
SALES TOOL SPOTLIGHT
UPCOMING EVENTS
Adobe Document Cloud monthly enablement session: October 2020
Learn the new options for selling Azure SKU’s for Adobe Sign. Find out about all the Q4 offerings for Adobe Sign and Adobe Acrobat. And see the new product features announced at Microsoft Ignite that will be coming to Adobe Sign and Acrobat in December.
Session 1
October 27—NA | EMEA | LATAM time zones
Register >
Session 2
October 28—APAC | Japan time zones
Register >
RECENT EVENTS
Adobe MAX 2020: Creative Cloud new apps briefing
Join us for a review of what's announcing at MAX this year, including exciting updates to Creative Cloud apps and services focused on the key MAX themes of remote work, mobile creativity, reskilling for the future, and ways to connect and be inspired.
CC for enterprise Pro in VIP offering overview
Join us for an overview of Creative Cloud for enterprise Pro Edition in VIP, which provides unlimited Adobe Stock standard images to CC for enterprise users and will be included on the VIP pricelist in November.
Acrobat DC (new Box integration) and Adobe Sign updates and roadmap
Join us to get an overview of the new Box integration for Acrobat DC and some Adobe Sign updates, including changes in Admin Console, September price list changes for add-ons, and a roadmap for VIP changes.
Adobe Sign Workday integrations
Join us to get an overview of Adobe Sign integrations for Workday. Learn the value of Workday integration for prospective Adobe Sign customers. And get a click-through demo of the offer letter and onboarding experiences.
Watch the NA | EMEA | LATAM session >
Engaging educators—Design & technology with Adobe Dimension
Learn how you can leverage new Adobe Product Power in Half an Hour free resources to easily show educators how they can use Adobe products to engage learners and enhance learning outcomes. And get a demonstration of the Design & Technology with Adobe Dimension activity.
Adobe Sign sales guide enablement
Join us to learn about a new sales tool for Adobe Sign. Get a tour of the Adobe Sign sales guide, and learn how this guide can provide answers necessary when selling Adobe Sign.
Watch the NA | EMEA | LATAM session >
Watch the APAC | Japan session >
Adobe Stock Audio, premium partners, and new search capabilities
Join us to get an update on key Adobe Stock launches. Learn about Adobe Stock’s newest asset type: Stock Audio, hear about our premium partnerships, and see a brief demo of the Object Arrangement filter, powered by Adobe Sensei.
Adobe Sign refresher
Join us to get a refresher on some key Adobe Sign details. Learn the steps for migration accounts, the appropriate materials to use for resolution of entitlement conflict (duplicate Adobe Sign accounts), and the onboarding process for Adobe Sign.
Watch the NA | EMEA | LATAM session >
MORE GOOD STUFF
New hire eLearning
This training includes foundational training on Adobe products, buying programs, and retention.
eSeminars
Find the latest eSeminars. Get caught up by watching replays and downloading the presentations.
Acrobat DC and Office 365 sales kit
Drive Acrobat DC sales through Adobe VIP by promoting the timesaving PDF tool integration available for Microsoft Office 365.
NEWSLETTER ARCHIVE