WHAT'S HAPPENING 

Update on Firefly Generative Credit Add-on plan SKUs (VIP/VIP MP

The Generative Credit Add-on plan SKUs are published on the VIP and VIP Marketplace price lists in anticipation of enforcement of generative credits later in 2024. Although these SKUs are on the price lists, there is no need for customers to purchase these plans for Teams or Enterprise customers until enforcement of generative credits begins for their plans. Attempts to place orders using these SKUs will result in an error. Additional communication will be provided when enforcement of generative credits for Teams and Enterprise plans is scheduled to begin.

Change to distributor requirements for authorizing VIP Marketplace government and education resellers

In response to partner feedback received since the launch of government and education support in VIP Marketplace, Adobe will not require distributors to authorize resellers for the government and education market segments. This includes all training, compliance review, and risk management activities for authorization to resell government and education offerings previously communicated as distributor responsibilities. Adobe will continue to authorize VIP Marketplace resellers for government and education through the Adobe Partner Connection (APC) program.

Distributors will be responsible for:

1. confirming the current authorization status with Adobe of any distributor- authorized reseller who wishes to sell to government and/or education customers, and
2. applying the appropriate market segment designation/s to the reseller’s account in the distributor’s marketplace to enable government and/or education transactions.

For additional information, see the VIP Marketplace sales and administration guide:

• For resellers
• For distributors

Reminder: Change to VIP Marketplace 3-year Commit Acceptance Options

In response to partner feedback received since the launch of VIP Marketplace 3-year Commit with required auto-renewal, Adobe is making a change to the ways by which a VIP Marketplace member can enter into a VIP Marketplace 3-year Commit agreement with Adobe. Effective immediately, the reseller must initiate all VIP Marketplace 3-year commit invitations.  

Previously, there were two ways for VIP Marketplace members to initiate a VIP Marketplace 3-year commit. 

1. A qualified VIP Marketplace member could independently accept VIP Marketplace 3-year commit for their full license quantity from the Admin Console. (Discontinued)

2. The reseller may initiate a VIP Marketplace 3-year commit invitation for a chosen license quantity.   

The option for members to independently accept VIP Marketplace 3-year commit from the Admin Console (option 1) has been discontinued. Going forward, all VIP Marketplace 3-year commit agreements must be initiated by the reseller (option 2). This will ensure partner involvement in Members’ accepting VIP Marketplace 3-year commit agreements. 

VIP Marketplace 3-year commit requires auto-renewal of the Minimum Commit for the duration of the customer’s VIP Marketplace 3-year commit term (up to 2 renewals). Auto-renewal cannot be disabled or opted out for VIP Marketplace 3-year commit customers. For additional information on VIP Marketplace 3-year Commit, see the VIP Marketplace sales & administration guide. 

Note: As communicated in April, VIP Marketplace direct partners must ensure that their marketplace platforms are built to support reseller-initiated 3-year commit invitations via API. If you need assistance, contact your Adobe channel account manager or technical representative for assistance.  

Reminder: Planned system updates in June 2024

As part of planned Adobe system updates, there will be three windows in June 2024 with limited impact for VIP and VIP Marketplace. During these windows, order processing and invoicing will be delayed. Due to the scheduled start and end times, we anticipate limited impact for Japan and APAC only.

• Pacific: Tuesday, June 4 @ 06:00 PM to Tuesday, June 4 @ 10:00 PM
• Pacific: Saturday, June 8 @ 12:15 AM to Sunday, June 9 @ 10:00 AM
• Pacific: Saturday, June 15 @ 12:15 AM to Saturday, June 15 @ 03:15 PM

Updated status updates are available on the CBC system status page.

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