WHAT'S HAPPENING

Photoshop Elements and Premiere Elements available in TLP & CLP until February 28, 2025

The Elements SKUs were incorrectly listed on the August price lists with a Last Order Date of August 19, 2024. These SKUs have been re-added to the August price lists and will remain sellable until February 28, 2025.

Combined Document Cloud and Creative Cloud Monthly Enablement

Join the channel product enablement team for our combined monthly session where we’ll cover both Document Cloud and Creative Cloud product updates, sales information, latest assets, and other important information.

Go to the eSeminar page to register for the upcoming July monthly product enablement session happening on August 22nd at 8am PST.  You MUST register to attend.  Please be sure to block out your calendar and prioritize these monthly sessions. 

Link to register and download past decks/recordings can be found here.

AI in Acrobat: The Next Chapter in Acrobat Sales eLearning

We're excited to announce a significant update to our Acrobat Sales eLearning module: "AI in Acrobat: The Next Chapter in Acrobat Sales eLearning"!

Amplify your sales impact and unlock new customer value by mastering AI in Adobe Acrobat. Complete 'AI in Acrobat Sales eLearning' to transform your client conversations, showcase game-changing workflow solutions, and position yourself as a trusted advisor in the age of AI-powered productivity.

What's New: This update focuses on the transformative AI features now available in Adobe Acrobat. We've enhanced the existing course to ensure you're equipped with the latest knowledge to leverage these powerful tools in your sales conversations.

Key Updates Include:

• An overview of new AI capabilities in Acrobat
• Real-world applications of AI features across various industries
  
• Strategies for integrating AI benefits into your sales pitches
  
• Updated case studies showcasing AI-driven success stories
  

Why This Matters: As AI continues to evolve, so does Acrobat. This course update ensures you stay at the cutting edge, allowing you to confidently discuss and demonstrate how Acrobat's AI features can solve customer pain points and streamline workflows.

Next Steps:

1. Complete the updated AI in Acrobat sales eLearning 
2. Focus on the new AI-centric modules.
   
3. Join the monthly Document Cloud product enablement to get real-time updates on AI features and Q&A. 
   

Remember, staying current with Acrobat's evolving capabilities is crucial for maintaining our competitive edge and driving sales success.

Let's embrace this AI-powered chapter in Acrobat sales together!

August 1: Remainder of Creative Cloud for enterprise VIP Marketplace offer updates (Worldwide Commercial/Government only, excluding China)

We wanted to remind you of some updates to the Creative Cloud for enterprise VIP Marketplace portfolio:   

• June 4, 2024: Creative Cloud for enterprise Pro Edition (Pro Edition) was updated with new generative AI capabilities and rebranded to Creative Cloud for enterprise Edition 4 (Edition 4). All VIP Marketplace customers on a Pro Edition offer got immediate access to the additional benefits of Edition 4 on this date. Learn more. 

• August 1, 2024:
  
  • The associated Edition 4 price change will take effect.
    
  • Edition 3 will launch to replace Creative Cloud for enterprise and has fewer monthly Firefly credits per user (new: 25 Single App, 25 All Apps) and new SKUs. 
    
    • Customers on Creative Cloud for enterprise will experience no change to their existing Creative Cloud for enterprise licenses on this date, but partners must initiate a new licensing motion to Edition 4 (or Edition 3 as an alternate) at their next renewal (end of annual subscription or 3-year commit). 
      

Key callouts:

• The new Edition 4 pricing and Edition 3 launch are on the August pricelist (published on July 1, 2024).  
  
• VIP Marketplace direct partners can add or change products in an upcoming renewal order’s product mix in advance of the Anniversary Date by using an API call. This capability allows direct partners to change products in advance of the renewal, but the renewal order will process on the Anniversary Date, if auto-renewal is enabled, or when the order is submitted manually.
  
  • For current Creative Cloud for enterprise customers auto-renewal will be disabled (excluding 3-year commit customers). Direct partners can use an API call to: 
    
    • Select Edition 4 (default) or Edition 3. 
      
    • Re-enable auto-renewal (unless the customer opts out.)
      
  • If partners take no action, customers who have the legacy Creative Cloud for enterprise offers will have no corresponding licenses for their next term.
    
• Edition 3 and Edition 4 cannot be on the same Admin Console; customers may license one or the other.

Please see the recent enablement recording for more information, and don’t hesitate to reach out to your CAM with any questions.

Reminder: Acrobat Sign 50-Transaction SKUs LOD September 1, 2024 in VIP Marketplace

Acrobat Sign 50-Transaction SKUs were published incorrectly on the August 2024 VIP Marketplace price lists. These SKUs were not intended as VIP Marketplace offerings and are being removed effective September 1, 2024. The September price lists (publishing on August 1 per the usual process) will list them with a Last Order Date of September 1, 2024 but will not have the usual “REMOVE” identifier. Direct partners should remove these SKUs no later than September 1, 2024. 

Reminder: Ability to change products for upcoming VIP Marketplace renewal orders

Effective August 1, 2024, VIP Marketplace direct partners can make changes to an upcoming renewal order’s product mix in advance of the Anniversary Date. If the customer wishes to add or change products at their Anniversary Date, direct partners can make these changes in advance by using an API call. Note that this capability allows direct partners to change products in advance of the renewal, but the renewal order will process on the Anniversary Date, if auto-renewal is enabled, or when the order is submitted manually.  

• Changes can be made no earlier than 30 days prior to the Anniversary Date and no later than 3 days prior to the Anniversary Date. 
• Changes can be made whether auto-renewal is enabled or disabled.  
  • If auto-renewal is enabled, the renewal will be processed automatically on the Anniversary Date and will be effective for the upcoming license term.   
  • If auto-renewal is not enabled, the Direct Partner must place the renewal order manually on the Anniversary Date for the upcoming license term.
• An API call can also be used to enable or disable auto-renewal. See below for important information about auto-renewal and Creative Cloud for enterprise customers.  

Creative Cloud for enterprise offer line-up changes 

This function supports the launch of Creative Cloud for enterprise Edition 3 and Edition 4 in VIP Marketplace on August 1, 2024, but it can also be used to make other product changes at renewal.  

• For current Creative Cloud for enterprise customers (excluding VIP Marketplace 3-year commit customers,) auto-renewal will be disabled, because Creative Cloud for enterprise is being discontinued. Direct partners can use an API call to:  
  • Select Edition 4 (default) or Edition 3. 
  • Re-enable auto-renewal (unless the customer opts out.) 
  • If partners take no action, customers who have the legacy Creative Cloud for enterprise offers will have no corresponding licenses for their next term. 
• For current Creative Cloud for enterprise Pro Edition customers, no action is needed. Customers with Pro Edition will auto-renew into Edition 4. (Partners should advise customers of the corresponding price change for Edition 4.) 

Additional use cases 

This capability can also be used to support other use cases such as Creative Cloud for teams to enterprise upgrades at renewal or product version upgrades such as Acrobat Standard to Acrobat Pro. Note that it cannot be used to add or upgrade Adobe Sign products. 

TRENDING SALES TOOLS

Check out the top five downloads this week:  

Upcoming events

Good stuff

Hands-on product sessions

Get your hands on Adobe products and solutions and get confident when talking to customers about them. Learn the basics of our flagship products, including Acrobat Pro, Creative Cloud, Adobe Stock, Adobe Express, and Substance 3D.

Start learning  > (for Adobe employees; sign-in required)

Start learning  > (for Adobe vendors and call centers; sign-in required)

Calendar of events

Find out about upcoming events or check out resources and summaries of recent events. It's easy to browse by date or keyword.

See all events >

Newsletter archive