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AUGUST 08, 2024 ISSUE
WHAT'S HAPPENING
Photoshop Elements and Premiere Elements available in TLP & CLP until February 28, 2025
The Elements SKUs were incorrectly listed on the August price lists with a Last Order Date of August 19, 2024. These SKUs have been re-added to the August price lists and will remain sellable until February 28, 2025.
Combined Document Cloud and Creative Cloud Monthly Enablement
Join the channel product enablement team for our combined monthly session where we’ll cover both Document Cloud and Creative Cloud product updates, sales information, latest assets, and other important information.
Go to the eSeminar page to register for the upcoming July monthly product enablement session happening on August 22nd at 8am PST. You MUST register to attend. Please be sure to block out your calendar and prioritize these monthly sessions.
Link to register and download past decks/recordings can be found here.
AI in Acrobat: The Next Chapter in Acrobat Sales eLearning
We're excited to announce a significant update to our Acrobat Sales eLearning module: "AI in Acrobat: The Next Chapter in Acrobat Sales eLearning"!
Amplify your sales impact and unlock new customer value by mastering AI in Adobe Acrobat. Complete 'AI in Acrobat Sales eLearning' to transform your client conversations, showcase game-changing workflow solutions, and position yourself as a trusted advisor in the age of AI-powered productivity.
What's New: This update focuses on the transformative AI features now available in Adobe Acrobat. We've enhanced the existing course to ensure you're equipped with the latest knowledge to leverage these powerful tools in your sales conversations.
Key Updates Include:
- An overview of new AI capabilities in Acrobat
- Real-world applications of AI features across various industries
- Strategies for integrating AI benefits into your sales pitches
- Updated case studies showcasing AI-driven success stories
Why This Matters: As AI continues to evolve, so does Acrobat. This course update ensures you stay at the cutting edge, allowing you to confidently discuss and demonstrate how Acrobat's AI features can solve customer pain points and streamline workflows.
Next Steps:
- Complete the updated AI in Acrobat sales eLearning
- Focus on the new AI-centric modules.
- Join the monthly Document Cloud product enablement to get real-time updates on AI features and Q&A.
Remember, staying current with Acrobat's evolving capabilities is crucial for maintaining our competitive edge and driving sales success.
Let's embrace this AI-powered chapter in Acrobat sales together!
August 1: Remainder of Creative Cloud for enterprise VIP Marketplace offer updates (Worldwide Commercial/Government only, excluding China)
We wanted to remind you of some updates to the Creative Cloud for enterprise VIP Marketplace portfolio:
- June 4, 2024: Creative Cloud for enterprise Pro Edition (Pro Edition) was updated with new generative AI capabilities and rebranded to Creative Cloud for enterprise Edition 4 (Edition 4). All VIP Marketplace customers on a Pro Edition offer got immediate access to the additional benefits of Edition 4 on this date. Learn more.
- August 1, 2024:
- The associated Edition 4 price change will take effect.
- Edition 3 will launch to replace Creative Cloud for enterprise and has fewer monthly Firefly credits per user (new: 25 Single App, 25 All Apps) and new SKUs.
- Customers on Creative Cloud for enterprise will experience no change to their existing Creative Cloud for enterprise licenses on this date, but partners must initiate a new licensing motion to Edition 4 (or Edition 3 as an alternate) at their next renewal (end of annual subscription or 3-year commit).
- Customers on Creative Cloud for enterprise will experience no change to their existing Creative Cloud for enterprise licenses on this date, but partners must initiate a new licensing motion to Edition 4 (or Edition 3 as an alternate) at their next renewal (end of annual subscription or 3-year commit).
- The associated Edition 4 price change will take effect.
Key callouts:
- The new Edition 4 pricing and Edition 3 launch are on the August pricelist (published on July 1, 2024).
- VIP Marketplace direct partners can add or change products in an upcoming renewal order’s product mix in advance of the Anniversary Date by using an API call. This capability allows direct partners to change products in advance of the renewal, but the renewal order will process on the Anniversary Date, if auto-renewal is enabled, or when the order is submitted manually.
- For current Creative Cloud for enterprise customers auto-renewal will be disabled (excluding 3-year commit customers). Direct partners can use an API call to:
- Select Edition 4 (default) or Edition 3.
- Re-enable auto-renewal (unless the customer opts out.)
- Select Edition 4 (default) or Edition 3.
- If partners take no action, customers who have the legacy Creative Cloud for enterprise offers will have no corresponding licenses for their next term.
- For current Creative Cloud for enterprise customers auto-renewal will be disabled (excluding 3-year commit customers). Direct partners can use an API call to:
- Edition 3 and Edition 4 cannot be on the same Admin Console; customers may license one or the other.
Please see the recent enablement recording for more information, and don’t hesitate to reach out to your CAM with any questions.
Reminder: Acrobat Sign 50-Transaction SKUs LOD September 1, 2024 in VIP Marketplace
Acrobat Sign 50-Transaction SKUs were published incorrectly on the August 2024 VIP Marketplace price lists. These SKUs were not intended as VIP Marketplace offerings and are being removed effective September 1, 2024. The September price lists (publishing on August 1 per the usual process) will list them with a Last Order Date of September 1, 2024 but will not have the usual “REMOVE” identifier. Direct partners should remove these SKUs no later than September 1, 2024.
Reminder: Ability to change products for upcoming VIP Marketplace renewal orders
Effective August 1, 2024, VIP Marketplace direct partners can make changes to an upcoming renewal order’s product mix in advance of the Anniversary Date. If the customer wishes to add or change products at their Anniversary Date, direct partners can make these changes in advance by using an API call. Note that this capability allows direct partners to change products in advance of the renewal, but the renewal order will process on the Anniversary Date, if auto-renewal is enabled, or when the order is submitted manually.
- Changes can be made no earlier than 30 days prior to the Anniversary Date and no later than 3 days prior to the Anniversary Date.
- Changes can be made whether auto-renewal is enabled or disabled.
- If auto-renewal is enabled, the renewal will be processed automatically on the Anniversary Date and will be effective for the upcoming license term.
- If auto-renewal is not enabled, the Direct Partner must place the renewal order manually on the Anniversary Date for the upcoming license term.
- An API call can also be used to enable or disable auto-renewal. See below for important information about auto-renewal and Creative Cloud for enterprise customers.
Creative Cloud for enterprise offer line-up changes
This function supports the launch of Creative Cloud for enterprise Edition 3 and Edition 4 in VIP Marketplace on August 1, 2024, but it can also be used to make other product changes at renewal.
- For current Creative Cloud for enterprise customers (excluding VIP Marketplace 3-year commit customers,) auto-renewal will be disabled, because Creative Cloud for enterprise is being discontinued. Direct partners can use an API call to:
- Select Edition 4 (default) or Edition 3.
- Re-enable auto-renewal (unless the customer opts out.)
- If partners take no action, customers who have the legacy Creative Cloud for enterprise offers will have no corresponding licenses for their next term.
- For current Creative Cloud for enterprise Pro Edition customers, no action is needed. Customers with Pro Edition will auto-renew into Edition 4. (Partners should advise customers of the corresponding price change for Edition 4.)
Additional use cases
This capability can also be used to support other use cases such as Creative Cloud for teams to enterprise upgrades at renewal or product version upgrades such as Acrobat Standard to Acrobat Pro. Note that it cannot be used to add or upgrade Adobe Sign products.
Reminder: Creative Cloud for enterprise Edition 4 VIP Pricing Date Change
There has been a change in VIP release dates and instructions for Creative Cloud for enterprise Edition 4 (Edition 4) due to an ordering issue. Please see below for change details in blue. VIP Marketplace is not impacted.
VIP Dates:
- June 4, 2024: Creative Cloud Edition 3 live (no change from prior announcements).
- June 4, 2024: Edition 4 rebrand and offer functionality live, but partners continue to access old pricing (pool C SKUs).
- July 10, 2024: Edition 4 new pricing is effective (pool D SKUs).
Pricing & Quoting Instructions – VIP
- Edition 4
- To place orders between now and July 9, please continue to use the old SKUs (pool C*) and pricing which are available on the June 2024 price lists. Customer quotes expected to close on or before July 9 should use the old SKUs and pricing. Contact your Adobe Account Manager if you need assistance.
- To place orders from July 10 on, use the new SKUs (pool D*) and pricing which are available on the July price list (published June 1). Customer quotes for deals expected to close on or after July 10 must use the new pricing.
- Edition 3: Use the effective pricelist in place (July pricelist, published June 1).
*See how to identify pool C & D below:
Part Number
65310110BA01C12
Product Family
Creative Cloud All Apps - Edition 4 for enterprise
Product Type
Subscription New
---
Part Number
65310110BA01D12
Product Family
Creative Cloud All Apps - Edition 4 for enterprise
Product Type
Subscription New
Learn more about the Edition 4 updates here, and don’t hesitate to reach out to your CAM with questions.
**This guidance does not apply to China or ANZ. Work with your CAM’s and/or sales leader for the correct information. For the rest of APAC, your pools/guidance may differ, please work with your CAM’s and/or sales leader for the correct information.
Reminder: Reseller Console reminder regarding VIP commercial sunset
Effective June 28, 2024, a new banner is being displayed on the “Customers” page in the Reseller Console reminding resellers of the upcoming VIP commercial sunset in early 2025. The banner is localized and displayed to all resellers in all regions, excluding those in restricted countries. The banner directs resellers to the Adobe blog or the VIP Marketplace sales and administration guide for additional information on the VIP sunset and VIP Marketplace.
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