Substance 3D sales guide overview  >  Recommend

 

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Substance has two business offerings to support organizations.

 

Substance 3D for teams

Substance 3D for enterprise

Adobe Substance 3D Collection, including:

  • Substance 3D Modeler (Windows only)
  • Substance 3D Designer
  • Substance 3D Stager
  • Substance 3D Sampler
  • Substance 3D Painter
100 assets per month per user, including models, materials, and lights
Comprehensive API to automate content creation  
CAD format imports  

License ordering:

  • Single orders
  • No true-up
  • No overdeployment
Various term options
1TB of cloud storage Always on Can be enabled, disabled, or blocked​
Versioning 180 days 365 days
User data Extensive personal user data in U.S. cloud​

Various options for data storage
Selection of data centers in Europe possible​

FRL option  
User authentication Adobe ID Enterprise ID, Federated ID, or Adobe ID 
Onboarding  
Easy license management via the Admin Console
Security
  • In-transit asset encryption
  • User authentication with Adobe ID
  • Substance 3D asset sharing

Get Substance 3D for teams security features plus:

  • User authentication/SSO—With Federated ID, ensure secured access to Substance 3D apps and reinforce intellectual property with Single Sign-On (such as Okta).
  • Advanced user management—Synchronize added/removed seats with active directory, simplifying new hire setup and removing access when employees leave (Azure, Google).
  • Dedicated encryption key—Your IP and creative content are encrypted both in transit and at rest. For extra security, you can have a dedicated encryption key for your organization.
Deployment and management

A web-based Admin Console to:

  • Easily assign and re-assign licenses to users 
  • Centralize IT deployment
  • Manage all Substance 3D, Creative Cloud, and Acrobat DC licenses from one place

Get Substance 3D for teams management capabilities plus:

  • Customized user groups—Create user groups based on cost center, location, or product assignment—with a shared set of permissions to simplify management and charge backs.
  • Multiple admin roles—Delegate license management by assigning admin roles that include:
    • System administrator
    • Deployment administrator
    • Support delegate
  • Service permissions—Control access to services by individual or group.
Support
  • 24x7 technical support with dedicated phone line, plus email, chat, and forums
  • Live chat and forums
  • Access to thousands of step-by-step guides and videos to learn Substance 3D tools 

Get Substance 3D for teams support plus:

  • Enterprise-level assistance—24x7 technical support with a dedicated phone line and priority access, a personal orientation call, and the ability to create and track support tickets in the Admin Console
  • Onboarding specialist—An Adobe onboarding specialist partners with Substance 3D for enterprise customers to make sure their deployments run smoothly and they know the ins-and-outs of managing their software licenses.


Feature-restricted license (FRL) offerings 

Substance 3D Collection is available for both FRL online and FRL offline licenses. FRL online licenses are for machines that have access to a network. Customers can deploy a proxy to manage these FRL online licenses in their restricted network. FRL offline licenses are for machines that don't have access to any kind of network. (Note: To sell FRL offline licenses, the AE/sales manager must provide the business justification for offline licenses for approval to sell FRL offline licensing.)

Both FRL online and FRL offline licenses give access exclusively to the Substance 3D apps: Substance 3D Painter, Substance 3D Designer, Substance 3D Sampler, and Substance 3D Stager. They do not include access to the Substance 3D Asset library or services (such as 1TB cloud storage, Adobe Fonts, Bridge, Behance, 365 versioning, the Admin Console, or Single Sign On).

When to recommend Substance 3D for enterprise

While Substance 3D for enterprise is the obvious choice for large-scale organizations, the VIP offering of Substance 3D for enterprise makes sense for many small and medium sized businesses as well. If your customers already have Creative Cloud for enterprise or Acrobat DC for enterprise, or if they have needs in any of the following areas, recommend Substance 3D for enterprise:

Multiple teams

Creative Cloud licenses (including Acrobat) will be spread across multiple teams or departments. 

Customer type: Enterprise (1000+ employees), Advertising

Multiple locations

Creative Cloud licenses would be spread across multiple locations and/or cost centers.

Customer type: Enterprise (1,000+ employees), eCommerce, retail, and entertainment

Highly regulated industries

Advanced identity management and user authentication is required because security is the top priority.

Customer type: SMB (100+ employees), VFX studios, defense, and healthcare