Substance 3D sales guide overview > Prepare to engage
Does your customer need an Adobe Substance 3D business developer?
Customer experience is very important to Adobe. When you are exploring your customers' needs, here is a list of probing questions to make sure you find the right solution for their business. It might mean that your customer would benefit from a call with our dedicated Adobe Substance 3D business development team.
To explore the customer’s needs further, consider asking:
- Do you already have a 3D pipeline in place? If so, what 3D tools are already being used?
- For what purpose do you create 3D work? Internal review and validation? Advertising? Online catalog? Training?
- Do you or your team members already know one of the Substance 3D tools? If so, are any of your team members already using Substance 3D?
- How many people in your team/company work with 3D creative tools?
- Does your team use Creative Cloud for enterprise or Creative Cloud for teams?