February 11, 2021
Urgent message regarding FRL FrameMaker Publishing Server, FRL Technical Communication Suite, and FRL RoboHelp Server in VIP
Previously it was communicated that FRL FrameMaker Publishing Server, FRL Technical Communication Suite, and FRL RoboHelp Server in Value Incentive Plan (VIP) would be bookable in your respective systems starting March 1, 2021. However, due to some delays in product testing, the FRL FrameMaker Publishing Server, FRL Technical Communication Suite, and FRL RoboHelp Server in VIP will not be bookable for worldwide regions until March 10, 2021.
Should a salesperson attempt to book the FRL FrameMaker Publishing Server, FRL Technical Communication Suite, and FRL RoboHelp Server, they will be met with an error message, and the order will not go through. Therefore, any current discussions with customers should inform them that the launch date has been pushed back by 10 days.
We apologize for the delay and will keep you up to date with any other necessary information.